Aetna Customer Service Work From Home Jobs $35 Hours ID - 1382

Job Details:-

Hiring Organization:- Aetna

Post Name: Customer Service Representative

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $35/Hour

Locations:- Phoenix, USA

Required Qualifications:

Client care Agent is the substance of Aetna and influences individuals’ administration experience by way of how client support requests and issues by means of phone, web or composed correspondence are dealt with. Client requests are fundamental and now and again complex nature. Draws in, counsels and teaches individuals in view of the part’s one of a kind requirements, inclinations and comprehension of Aetna plans, devices and assets to assist with directing the individuals along a make way to mind.

 

Responds to questions and resolves issues in view of calls/letters from individuals, suppliers, and different divisions. Emergencies coming about revamp to suitable staff. Archives and tracks contacts with individuals, suppliers and plan supports. Aetna Customer Service Work From Home Jobs. 

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The CSR guides the part through their individuals plan of advantages, Aetna strategy and methodology as well as knowing about assets to conform to any administrative rules. Aetna Customer Service Work From Home Jobs. 
Makes a profound association with our individuals by getting it and drawing in the part to the fullest to support for our individuals’ best wellbeing. Aetna Customer Service Work From Home Jobs. 


Taking responsibility to figure out the part’s requirements by building a trusting and caring relationship with the part completely. Expects client needs. Aetna Customer Service Work From Home Jobs. 


Gives the client related data to respond to the unasked inquiries, for example extra arrangement subtleties, benefit plan subtleties, part self-administration apparatuses, and so forth. Aetna Customer Service Work From Home Jobs. 
Makes sense of part’s freedoms as well as certain limitations as per contract. “This position is important for Administration Activities”. Aetna Customer Service Work From Home Jobs. 


Required Capabilities


This is a second and third shift job. Candidates should focus on either a subsequent shift or third shift plan. Aetna Customer Service Work From Home Jobs. 
Client support encounters in an exchange based climate, for example, a call place or retail store liked, ability to show to be sympathetic and merciful. Experience in a creation climate. Secondary School or GED same. Aetna Customer Service Work From Home Jobs. 


Favored Capabilities


Capacity to perform multiple tasks to effectively achieve responsibility. Comprehension of clinical wording. Oral and composed relational abilities. Capacity to keep up with exactness and creation norms. Critical thinking abilities. Meticulousness and precision. Insightful abilities. Aetna Customer Service Work From Home Jobs. 

Client support encounters in an exchange based climate, for example, a call community or retail store liked, exhibiting skill to be sympathetic and merciful. Experience in a creation climate. Aetna Customer Service Work From Home Jobs. 

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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