Email and Chat Support Specialist ID - 2212

About the job

Join Our Team as an Email and Chat Support Specialist!

Are you passionate about delivering exceptional customer service? We’re looking for a Customer Support Specialist to provide top-notch assistance via email, live chat, and occasional phone interactions. If you have excellent communication skills and a customer-focused mindset, this is the perfect opportunity for you!

Why Join Us?

  • Competitive pay: $3-$4 USD/hr
  • Comprehensive health and dental insurance
  • Paid Time Off (PTO)
  • Holiday bonuses
  • Recognition and performance incentives
  • Flexible, work-from-home setup
  • Exciting career growth opportunities in our rapidly expanding company

  • Key Responsibilities:

  • Respond to customer inquiries via email, chat, and phone
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  • Provide support with orders, product details, shipping information, and returns
  • Ensure high-quality and solution-oriented responses across all communication channels

  • Qualifications:

  • Proficiency in English (written and verbal)
  • At least 1 year of customer service experience
  • Familiarity with tools like Gorgias, Zendesk, or Shopify is a plus but not mandatory
  • Strong problem-solving skills and a flexible, solutions-driven approach

  • Technical Requirements:

  • A personal computer or laptop with at least an i5 processor or equivalent
  • Internet connection with a minimum upload and download speed of 15 Mbps

  • How to Apply:

  • Open this link in your browser: https://bit.ly/cs-application-link
  • Use application code: JAZZHR

  • Note: Only applications submitted through the provided link will be considered.

    Become a vital part of a team that values excellence, collaboration, and innovation. Apply today and grow with us!

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