Final stage editing and proofreading for a book that is near completion ID - 3256

Title: Love as a KPI
Hi! Thank you so much for  being open to partner on this work, and for the thoughtful response. My name is Utibe - I am a Business/Management/Professional whose real work (aside what the resume shows) lies in bridging business and humanity. I am currently the Vice President, Customer Experience at a leading Energy Company; the company’s youngest Officer.

I am also the Creator of ‘LOVE as a KPI’ - a teaching platform based on the premise that when organizations are driven by LOVE for people (customers, employees, community members etc), they are better outcomes financially, strategically and operationally and incidentally, this is what I am writing about in this book.


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My intention with this book is three fold.

1. To show how damaging current prevailing paradigms on business leadership and product, service and experience delivery are.

2. Impart a different paradigm on how we lead teams and create value - one underpinned by the thing that all humans desire and need in some way, shape or form - Love.

3. Teach leaders of people, processes and products how to sustainably drive customer loyalty, employee engagement and community advocacy by making simple shifts, and without needing to spend millions of dollars

Book details
The book is written - would like one final look over from an editor and some support with a bibliography (unsure of how to structure it), but its gone through several arounds of dev edits
Target market
Executives
Managers
HR Leaders
Founders/Entrepreneurs

 

 

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