Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a HIS Operational SME with Parallon you can be a part of an organization that is devoted to giving back!

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Parallon family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic HIS Operational SME to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

The Parallon PBG HIS Operational SME will be responsible for maintaining Parallon standards during HIS installations and upgrades that impact Parallon PTAC and HIM processes including identifying opportunities for standardization, productivity enhancements, and cost reduction. The position requires a strong knowledge of hospital operations and a general understanding and appreciation HITECH regulations, and the Meaningful Use requirements. This position also requires a comprehensive understanding of access workflows as well as hospital & revenue cycle information technology. They are also responsible for monitoring performance to identify best practices and working with the facility and SSC/HSC to implement these across operations, when applicable. This individual will function as a liaison between BPG Corporate, the impacted service centers, IT&S Product Development, and facility based PTAC and HIM personnel regarding issues that arise in the respective areas. All field communications are coordinated with Parallon BPG PTAC and HIM leadership prior to implementation. Serving in this capacity, this individual must demonstrate strong commitment to stakeholder relationships by taking ownership of issues and facilitating effective outcomes in a timely manner. They must have an extensive background in day-to-day operations, AR systems, regulatory requirements, Parallon company policies and procedures and managing professional resources. This individual will also be responsible for working hand in hand with the SSC/HSC COO, CEO, CFO, and their counterparts responsible for developing the future strategy and prioritization of projects

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What you will do in the role:

• Work with Parallon BPG Corporate leadership, SSC/HSC Leadership during system installations and upgrades related to scheduling, registration and HIM processes to ensure that SSC operations are efficient and cost effective
• Communicate project status to Parallon BPG and SSC/HSC leadership
• Drive decision making for application and service specific decisions pertaining to process, implementation, and design while working in collaboration with all appropriate stakeholders
• Participate in various testing cycles (functional, unit, integrated, parallel, end-to-end, regression testing and user acceptance testing)
• Collaborate with the Education Team in the design and development of role-based training programs to support the workflows to be implemented
• Evaluate end-users on proper use of the application and support end-users onsite during go-live events
• Monitor performance indicators to identify areas of risk and opportunity, provide support to facility and SSC/HSC throughout system transition
• Develop best practice documentation and implementation plans
• Contribute to development and maintenance of PTAC and HIM processes and align with SSC/HSC business and budget requirements, including process design and standardization
• Actively communicate with division, facility and corporate stakeholders in managing system installations and upgrades
• Create, administer and maintain management reports reflecting accuracy and timeliness of PTAC/HIM processes
• Contribute to training and education materials for use in facility and SSC/HSC training
• Plan, coordinate and hold meetings with key stakeholders to ensure optimal performance across all key PTAC and HIM interfacing processes throughout the implementation/upgrade
• Work with Parallon Compliance teams related to key compliance process issues and determine resolution (e.g. system changes, education, policy change, etc.)

What qualifications you will need:

• Bachelor’s degree in Business Administration or equivalent work experience
• B.S. in Business Administration or equivalent work experience.
• 7+ years of experience in financial, operational and system processes related to A/R Management.
• Scheduling, registration and/or HIM experience required

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our HIS Operational SME opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.