Lab Dispatcher+CSR - Remote OVERNIGHT Mon-Fri 10p-630am Central Time ID - 1432
Company : TridentCare
This position is a hybrid Lab Dispatcher and Customer Service Representative position
Dispatcher Essential Duties and Responsibilities :
- Properly documents changes to orders requested by facility and / or ordering physician.
- Coordinates estimated time of arrival (ETA) with appropriate technician and facility, upon request.
- Ensures dispatched orders are confirmed as received by technicians.
- Contacts facilities when scheduling or re-scheduling is necessary for any reason.
- Coordinates reassignment of orders to different technicians when necessary.
- Assists with inbound Customer Service calls as needed or directed.
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Dispatcher Qualifications :
Work-From-Home Requirements :