Marketing Agent – Remote in Orlando, FL ID - 2425

Company: Hilton Grand Vacations

Job description: Job Description

Description – External

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Dial leads from assigned lead campaings and transfer calls to Sales Executives, Telemarketing Agents and/or Customer Service in an attempt to sell Timeshare, Marketing Package or solve any issues with memberships.

Call leads and warm transfer calls to Sales Executives to generate additional volume and/ or package sales.

Take inbound calls from campaigns and determine where lead should be directed.

Maintain an upbeat, positive demeanor especially when interacting with Hilton guests, coworkers, supervisors, and managers.

Maintain individual sales and marketing goals for performance.

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Ensures guest meets minimum eligibility requirements to tour sales center.

Distribute only HGV authorized information and ensures that information is accurate.

  • Call back potential clients when necessary and approved by supervisor to follow up regarding package prospect.
  • Create interest and excitement about HGV ownership and resorts.
  • Meets every customer with a smile and sincerely thanks guest for their time.
  • Carry out all reasonable requests of management.
  • Highly focused and strong work ethic to achieve desirable results.

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Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • Superior sales knowledge and ability to close the sale.
  • Basic computer skills.
  • Basic math skills.
  • Detailed and goal oriented.
  • Timeshare industry knowledge.
  • Ability to handle challenging customers and phone calls.

Expected salary:

Location: Orlando, FL

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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