(No Experience/Entry Level) Walmart Remote Careers Jobs - Apply Now ID - 1342



Job description

Join the Walmart Remote Customer Service team and embark on a rewarding career where you can make a difference from the comfort of your home. As a Remote Customer Service Representative, you will play a crucial role in ensuring an exceptional shopping experience for Walmart customers.

This position offers a unique opportunity for individuals with no prior experience to kickstart their career in the world of remote customer service. We're looking for individuals who are enthusiastic, customer-focused, and eager to kickstart their career in a supportive remote environment. This entry-level position offers a fantastic opportunity to grow within one of the world's leading retail companies while enjoying the flexibility of working from home.

What You Will Do:

• Provide outstanding customer support via phone, chat, and email, addressing inquiries, resolving issues, and ensuring customer satisfaction.

• Assist customers with order placement, product information, and navigation of the Walmart website and mobile app.

• Collaborate with various departments to resolve complex customer issues and escalate when necessary.

• Stay updated on product knowledge, policies, and procedures to provide accurate information to customers.

• Strive for first-call resolution and maintain high levels of customer service quality.



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Requirements:

• No prior experience required – we provide comprehensive training to set you up for success.

• Strong communication skills, both written and verbal.

• Comfortable navigating digital platforms and learning new technologies.

• Customer-centric mindset with a passion for delivering exceptional service.

• Ability to work independently, manage time effectively, and adapt to a dynamic remote work environment.

• High school diploma or equivalent.

Opportunities and Benefits:

• Professional Growth: Explore opportunities for career advancement within the Walmart organization.

• Flexible Schedule: Enjoy the flexibility of remote work and create a schedule that fits your lifestyle.

• Comprehensive Training: Receive thorough training to build essential skills for success in the role.

• Competitive Compensation: Earn a competitive salary with performance-based incentives.

• Employee Discounts: Take advantage of exclusive employee discounts on Walmart products and services.

• Remote Work Environment: Enjoy the convenience of working from the comfort of your own home.

• Community and Team Building: Engage with a supportive team and participate in virtual team-building activities.

At Walmart, we believe in the potential of every individual. Join our Remote Customer Service team and be a part of a global company that values diversity, inclusivity, and the growth of its employees. No experience? No problem! We're committed to helping you build a successful career with us. Apply now and embark on a journey towards a fulfilling and dynamic career at Walmart

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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