Remote Insurance Verification Specialist ID - 1751

Position: Fully Remote Pre-Registration/Insurance Verification Specialist.

Shifts: 8 hours between 8:30AM – 7:30PM M-F – 40 hours a week.

Duration: 3-month contract with possible extensions to hire.

Pay Rate: $17-$18

Location: Remote, but must live in GA.

Start Date: ASAP

Orientation: Must be able to go through orientation M-F, 8-5 for 4-6 weeks.


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Must-Haves:

  • Insurance verification and registration experience.
  • Must be able to work 100% remote. If team member has any technical issues which may prevent from completing their daily tasks, he/she will be required to report onsite.
  • Customer Service experience.
  • Epic experience.
  • Handle high call volume.


Nice to Haves:

  • Previous employment record reflects “work stability,” as indicated by an average work tenure for previous jobs of at least one (1) year.


Day-to-Day:


  • Interviews each patient or representative in order to obtain complete and accurate demographic. Financial and insurance information, and accurately enters all patient information into the registration system.
  • Reads physician’s orders to determine services requested and to assure order validity.
  • Obtains new medical record numbers for all new patients.
  • Obtains all necessary signatures and is knowledgeable regarding any special forms that may be required by patient’s third-party payor.
  • Documents thorough explanatory notes on patient accounts, concerning any non-routine circumstances clarifying special billing processes.
  • Re-verifies all information at time of registration process.
  • Understands and applies WellStar philosophy and objectives and Rehab and PAS policies and procedures, as related to assigned duties. Understands the outpatient registration processes. Works with IT/ EMR on troubleshooting Registration interface errors.
  • Maintains a working knowledge of the process to verify insurance coverage and benefits. Assist in verifying benefits as needed and all patients end of year. Professional and knowledgeable communication to patient regarding benefits. Completes all revenue collection efforts according to WellStar and PAS policy.
  • Contacts patients prior to initial visit to discuss co-pay and/or self-pay arrangements.
  • Collects the co-pay amount at each visit and provides a receipt to the patient.
  • Balances collection log and receipts at end of each business

 

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