(REMOTE) Personal Vacation Planner Agent ID - 1460

December 14, 2024

We're looking for enthusiastic, customer-centric sales professionals like you to join our upcoming REMOTE Personal Vacation Planner (PVP) training class, starting in the upcoming NEW YEAR 2025; available classes for the beginning of the 2025 are Monday, February 03, 2025, and Monday, March 03, 2025.

Currently hiring ONLY from Florida, Georgia, North Carolina and Texas.

As a remote PVP, you'll be the face of Carnival Cruise Line (CCL), making outbound calls to potential customers, building strong relationships, and converting leads into unforgettable cruise experiences. You'll have the freedom to work independently, meet monthly targets, and create memorable moments for our guests. Don't miss your chance to be part of something extraordinary! Whether you're a seasoned sales expert or just starting out, our team is ready to welcome you aboard.

ESSENTIAL FUNCTIONS:

Excellent attendance and punctuality are an essential function of the job.
Promote cruise sales by initiating telephone calls, acting on leads and/or prospects. Present cruise products and make travel recommendations.
Establish and maintain customer relationships by delivering excellent customer service, meeting customer needs and expectations to meet/exceed sales goals.
Maintain customer contact database of new and existing accounts to close sales.
Participate in mandatory trainings and meetings to stay current with knowledge of products to present cruise product features, benefits, and pricing.
Perform other job-related functions as assigned.
Must have the ability to perform the essential functions of the job with or without reasonable accommodation.

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QUALIFICATIONS, KNOWLEDGE, SKILLS & ABILITIES:

Currently hiring ONLY from Florida, Georgia, North Carolina and Texas
Minimum High School Diploma or GED.
Inside / outside field 1 year sales experience with proven sales success.
Experience developing new business and new accounts with a customer service background.
Proficient in Microsoft Office Suite.
Results and goal-oriented sales professional with excellent verbal and written communication skills sufficient to successfully communicate with customers via telephone.
Superior prospecting, presentation and closing skills.
Comfort working in an environment requiring achievement of monthly sales targets and goals.
Effective time management, organization, and multi-tasking skills.
Ability to maintain strong working knowledge of cruise products.
Good problem-solving skills.
Ability to work independently and maintain individual lead database.
Excellent interpersonal skills.

OTHER:

Shifts:
- The training class runs for four (4) consecutive weeks:
  - Monday through Friday 09:00 AM - 06:00 PM (EST).
- Once you've graduated from the training, your schedule will be:
  - Monday through Thursday, 10:00 AM - 07:00 PM (EST), and Fridays 09:00 AM - 06:00 PM (EST).
- Since this is an incentive-driven position, when business needs dictate, PVPs may be required to work the last Saturday of a month.
Salary:
- The starting hourly pay rate for this role is $15/hour for the first 5 pay periods. For pay periods 6 through 10, the rate is *$11/hour plus participation in the sales incentive program. From the 11th pay period onward, the annual base salary will be $16,500 with continued participation in the sales incentive program. The sales incentive program is tiered and includes a 6-month incentive guarantee. Average annual earning for this role is $65,000 - $70,000 with high performers earning $100,000+.

*Or your State or City minimum hourly wage if higher

Carnival provides comprehensive and innovative benefits to meet your needs, including:
- Health Benefits:
  - Cost-effective medical, dental and vision plans
  - Employee Assistance Program and other mental health resources
  - Additional programs include company paid term life insurance and disability coverage
- Financial Benefits:
  - 401(k) plan that includes a company match
  - Employee Stock Purchase plan
- Paid Time Off
  - Holidays - All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 floating holidays to be taken at the employee's discretion.
  - Vacation Time - All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. All employees gain additional vacation time with further tenure.
  - Sick Time - All full-time employees receive 80 hours of sick time each year.
- Other Benefits
  - Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  - Personal and professional learning and development resources including tuition reimbursement

ETHICS & COMPLIANCE:

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

About Us

At Carnival Cruise Line, our mission is to consistently deliver safe, fun, and memorable vacations at a great value. As the world's most popular cruise line, we offer a variety of unique experiences across our fleet, ensuring that every voyage is filled with excitement and discovery. From world-class entertainment and gourmet dining to exploring stunning destinations, we create lasting memories for our guests while maintaining a dedication to the places we visit and the lives we touch.

Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

Other Jobs You May Be Interested In

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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