Program Planner - location USA ID - 1886

Job Summary Proper planning and monitoring of group programs and events. Development of procedures to improve client services whilst continuously improving company

efficiency and effectiveness.


Major duties and responsibilities:

• Assume full responsibility for the planning of all assigned Destination Management Programs / Projects in The Bahamas as well as assigned special events.

  • ✓ Attend clients turnover conference call
  • ✓ Attend departmental planning, brainstorming and other meetings in relation to projects being assigned and being managed
  • ✓ Generate heads up notes, vendor reservations, staff requisitions, bookings, work orders, purchase orders, check requests and any other necessary documents for projects being managed.
  • ✓ Liaise with client on a regular basis as deemed necessary during the planning and operation phases of projects and events being managed.
  • ✓ Monitor, observe and inform clients and vendors of applicable minimum guarantee deadlines for projects being managed
  • ✓ Confirm dates, times, details, amounts for services, activities, events, etc included in the menu of goods and services included in projects being managed
  • ✓ Generate program booklets with complete project information and applicable forms and documents
  • ✓ In conjunction with the Creative & Design Events Team, ensure that any vendor imported items for projects being managed are properly booked, confirmed, received, used and then returned in accordance with the contract agreement with the vendor, as well as complete all necessary customs related forms.

✓ Ensure that bookings are made to accommodate foreign staff (work permits, transportation, per diems and housing) required in a timely manner and consistent with policy. Collate information from vendors relating to pricing and product on a regular basis to keep price lists accurate and up to date.


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Qualifications:

A bachelor’s degree in tourism or hospitality management of similar discipline 3- 5 years’ experience in similar role of project management

Excellent time management skills

High Computer literacy level

Be able to work and obtain deadlines as this is a remote position

Excellent customer service skills

 

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