Market Research Interviewer
April, 2024

Home-based Market Research Interviewer – Mornings and afternoons available!!

As a Home-based Interviewer, you will be required to conduct research and customer satisfaction telephone interviews/surveys to B2B or B2C clients. All phone surveys are managed utilizing our web-based system and are scripted to ensure consistency and integrity in the research. The calls will be made from either a client list or qualified list that can cover a wide range of professional levels. All calls are recorded for quality assurance and client review.

As an interviewer for Direct Opinions, you can work from your home, which provides savings for clothing, fuel, travel time, etc. You will receive training for each project that you are assigned. We offer a unique opportunity to work for a variety of clients and industries while speaking with all levels of professionals. This is an ideal position for a college student (not living in a dormitory) or recent graduate, stay-at-home parent, or someone who would like to supplement another position with part-time work.

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Skill Requirements: As an Interviewer, you must display exceptional communication and interpersonal skills. The ability to speak clearly and be easily understood over the phone is required. You must be well-spoken, professional and able to deal tactfully and diplomatically with a wide variety of people. The ability to capture and type survey responses in a clear and understandable fashion in full sentences with proper capitalization, punctuation and spelling.

Availability Requirements: While we offer a flexible schedule, you must be available for work consistently and for a minimum of 20 hours per week. Availability for a 4-hour period each day Monday through Friday between 8:00 a.m. and 8:00 p.m.

Position Requirements: A minimum 2 years customer service, call center or office experience with heavy phone work. Excellent computer skills. Excellent typing skills.
Excellent command of the English language including grammar and spelling. Outstanding listening communication skills - both oral and written. Ability to consistently represent our clients in a professional manner. Provide a quiet work environment free from background noise. Reliability in terms of hours of work. Solid work ethic and a commitment to reliability and high-quality work. Consistently provide comprehensive and accurate survey information.
Ability and desire to work as part of a team. Ability to work independently and remain on task.
Embrace core values and demonstrate the value placed on being a member of the team.
Ability to work a minimum of 20 hours per week. Windows or Mac based computer with high- speed internet access. USB headset with muting capabilities. Ability to independently maintain home computer/network system in good working order. High school degree required, Bachelor’s degree preferred.

Compensation: This is a part-time, hourly paid position. Starting hourly rates are $12.00-
$14.00.
Required education:

• High school or equivalent
• Required experience:
• Customer Service: 1 year + Phones: 1 year

Job Type: Part-time

Pay: $12.00 - $14.00 per hour

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday

Location:

• Ohio (Required)

Work Location: Remote